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Your Cosy heat pump, explained.

Plain answers to the questions Octopus Cosy owners ask most: is it running OK, what the numbers mean, and how the weather changes them.

Is it running OK?

  • How do I know if my Cosy heat pump is running OK?How to tell it's running OK
  • Is it normal for my heat pump to run all day in cold weather?Running all day in the cold
  • Why does my heat pump steam, ice up or drip water?Steam, ice and water outside

Something's not right

  • Why are my radiators only lukewarm?Lukewarm radiators
  • Why isn't my house getting warm enough?House not warm enough
  • Why am I running out of hot water?Running out of hot water
  • Why is my heat pump noisier than usual?Noisier than usual
  • Why is my house too hot?House too hot

The numbers

  • What is COP on a heat pump?What COP means
  • Why does my COP change with the outside temperature?Why COP changes with the weather
  • What do input and output mean on a heat pump?Input and output
  • Why is hot water less efficient than heating?Why hot water scores lower

Running it for less

  • Should I turn my heat pump off at night or when I'm out?Turning it down at night
  • What are flow temperature and weather compensation?Flow temperature
  • When are the cheap Cosy Octopus rates?Cosy Octopus cheap-rate times

See these for your own home.

Snugdays is an app for use with Octopus Energy Cosy heat pumps. It shows your heat pump's efficiency, cost and cheap-rate use, and sets each day against the weather. Free to use when it opens.

About Snugdays
Snugdays

Independent app. Not affiliated with or endorsed by Octopus Energy.

Octopus Energy and Cosy are trademarks of their respective owners. Snugdays uses the publicly available Octopus Energy API with your permission.

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